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How should an enterprise move toward Unified Communications?

Avaya
By : Avaya
INFORMATION
Published : Aug 21, 2009
Length : 6
Type : White Paper
 
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Overview :
Unified Communications is orchestrated communication and collaboration across locations, time, and medium to accelerate business results. It can improve customer service by simplifying the interaction between customers and the enterprise, and by making workers more available and responsive. Productivity can be increased measured not just by the seconds or minutes it can save an employee to execute a task, but by the compression of overall business processes measured in hours or days.
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Application Performance Management

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Enterprise Applications

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IP Telephony

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Video Conferencing

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Voice Over IP

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