| INFORMATION |
| Published : |
Jun 23, 2009 |
| Length : |
10 |
| Type : |
White Paper |
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| Overview : |
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Explore with IDC how successful companies are finding ways to wield IT as a strategic business weapon. The ITIL framework offers a widely accepted set of recommendations and best practices that help organizations achieve this objective. (IDC, 2008) |
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