| INFORMATION |
| Published : |
Jan 21, 2009 |
| Length : |
8 |
| Type : |
White Paper |
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| Overview : |
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BMO Financial Group relies on a configuration management database (CMDB) to track and manage all configuration items — both physical and virtual — that support business-critical services. This visibility improves IT service management and provides important data for identifying trends and conducting quantitative analysis for continual service improvement efforts. |
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