| INFORMATION |
| Published : |
Jan 08, 2008 |
| Length : |
16 |
| Type : |
White Paper |
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| Overview : |
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Read about the concept of real-time offer management, and how service-intensive companies are using it to transform inbound customer service calls into sales opportunities. The idea is to empower call centers and Web portal applications with relevant, timely, personalized offers. |
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