| INFORMATION |
| Published : |
Jun 02, 2008 |
| Length : |
16 |
| Type : |
White Paper |
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| Overview : |
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IT Asset Management (ITAM) is a cornerstone of IT Service Management (ITSM) yet is often omitted from existing ITSM implementations or initiatives. Version 3 of the Information Technology Infrastructure Library (ITIL) expands the processes, functions and roles in the service life cycle. However, it still does not provide enough details on key process and functional integration points for ITAM. |
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