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CMDB: Cornerstone of ITIL-based Integrated Service Support

BMC Software
By : BMC Software
INFORMATION
Published : Sep 14, 2005
Length : 10
Type : White Paper
 
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Overview :
A CMDB, when used in support of ITIL best practices, is the cornerstone of IT Service Support, providing a centralized view of IT data that is essential to delivering consistent, reliable, effective, and efficient service to your business customers.
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Browse Related Categories :

Best Practices

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Change Management

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Configuration Management

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ITIL

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Service Management

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