| INFORMATION |
| Published : |
Oct 14, 2005 |
| Length : |
17 |
| Type : |
White Paper |
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| Overview : |
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Based on a survey conducted by ServiceXRG, this paper explores the use and effectiveness of remote support technology across all industry sectors and how companies can take remote support to the next level to significantly improve the support transaction process, reduce service delivery costs and increase solution effectiveness. |
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