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ROI Evaluation Report: WebEx Support Center

WebEx Communications
By : WebEx Communications
INFORMATION
Published : Mar 14, 2005
Length : 8
Type : Analyst Report
 
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Overview :
Through remote desktop sharing WebEx Support Center enables companies to manage and resolve remote support issues — whether they be external customer-driven or internal user-driven. Support personnel can initiate a session with a remote user by sending them an e-mail or providing a URL.
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Browse Related Categories :

Collaboration

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Customer Satisfaction

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Customer Service

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Productivity

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Remote Access

,

Return On Investment

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