| INFORMATION |
| Published : |
Oct 12, 2007 |
| Length : |
8 |
| Type : |
White Paper |
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| Overview : |
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The Internet, years after its emergence, continues to be a challenge for most organizations. This paper examines the notion of eService and the need for it in large, global organizations in particular. It also provides guidelines for developing an effective eService plan, and concludes with a discussion of the most significant benefits of implementing such a plan. |
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