| INFORMATION |
| Published : |
Mar 26, 2007 |
| Length : |
4 |
| Type : |
White Paper |
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| Overview : |
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The last ten years has been devoted to developing ways of gaining knowledge of and understanding customers, the next ten years will be devoted to developing ways of using the information. Those that do this effectively will win and those that don't bother will surely fail. |
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