Search the Library
 

Upstream Works

Upstream Works
INFORMATION
Phone :
(905) 660-0969
Address :
8000 Jane Street Tower A; Second Floor Vaughan, Ontario L4K 5B8 Canada

Email Vendor

Email this page
About This Company :
Upstream Works delivers call center solutions for businesses that view their customer service as a strategic competitive advantage and want to improve both agent capabilities and their customer satisfaction ratings. We improve the connectivity among all facets of a business, providing immediate access to key customer data and empowering agents to resolve customer issues effectively. The result is an increase in First Call Resolution rates that reduces customer churn, improves employee morale, and lightens the overall call volume, which makes the business more productive and increases customer satisfaction ratings.

Research From This Company :
Helping Contact Center Agents Improve First Contact Resolution
 
Corporate Website : www.upstreamworks.com
 
   
Search the Library
This Weeks Most Popular Reports Most Popular Topics Vendor Directory
Technology Research
   Learn about lead generation opportunities and list your white papers

© Copyright, 2006 Digital Media Online, All Rights Reserved

Webmaster
Privacy.