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Change Management

Change Management is the process of developing a planned approach to change in an organization. Typically the objective is to maximize the collective benefits for all people involved in the change and minimize the risk of failure of implementing the change. The discipline of change management deals primarily with the human aspect of change, and is therefore related to pure and industrial psychology.

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CMDB: Cornerstone of ITIL-based Integrated Service Support
By : BMC Software Published Date: Sep 14, 2005
A CMDB, when used in support of ITIL best practices, is the cornerstone of IT Service Support, providing a centralized view of IT data that is essential to delivering consistent, reliable, effective, and efficient service to your business customers.
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BMC Software
Leveraging Lifecycle Management for Software and Business Adapt Ability
By : Borland Published Date: Oct 02, 2006
In this white paper, you'll learn how to clearly define business requirements, align them with testing, and evolve development processes to prevent defects.
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Borland
Network Change and Configuration Management: Optimize Reliability, Minimize Risk and Reduce Costs
By : CA WA Published Date: Feb 27, 2008
One of the most dramatic innovations in the infrastructure management marketplace in the last five years is the rise of Network Change and Configuration Management (NCCM) as a strategic requirement. This white paper will focus on the strong values that NCCM can bring to reliability, risk and cost management, as well as some of its powerful operational and lifecycle asset values. This report will also introduce the CA SPECTRUM Network Configuration Manager as a distinctive leadership offering.
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CA WA
Automating Change Management for Security, Compliance, Stability and Sanity!
By : Ecora Software Published Date: Mar 15, 2007
Learn the importance of change management in today's complex IT infrastructures.
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Ecora Software
How Do You Know Your Change Program Benefits Have Been Achieved?
By : Epsilica Consulting Published Date: Nov 16, 2007
Every change program has to have deliver something – a new service, a new process, increased market share, and so on. But how do you know what the benefits are? How do you identify them, develop them and measure them to ensure your program has achieved its 'end-state'?
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Epsilica Consulting
ITSM: It's About Managing Change
By : HP Published Date: Jan 16, 2007
This white paper describes critical steps IT executives must take to prepare for change and manage an ITSM implementation to maximize its value and ensure that it achieves the full transformation effect it is capable of delivering. IT Service Management (ITSM) is a proven and effective framework for helping IT organizations become more adaptive, flexible, cost effective, and service oriented.
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HP
Transforming IT With Strategic Measurement
By : HP BladeSystem Published Date: Apr 30, 2007
Learn Forrester's 4 steps to transformation. There are occasions when an IT organization must change from one archetype to another as a result of internal or external events that change what business management is expecting from IT. The origin of change typically determines how & when IT responds.
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HP BladeSystem
The Emerging IT Shift Toward Business Service Configuration Management
By : HP BladeSystem Published Date: Jun 05, 2007
IT organizations continue to struggle with manual tasks and processes, subjective change decision making, and a lack of insight into inventories and service dependencies. Learn three product capabilities IT organizations should have, as well as the critical pieces of business service configuration management.
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HP BladeSystem
The Shortcut Guide to IT Service Management and Automation
By : HP Service Management Published Date: Jul 16, 2008
In this first chapter of "The Shortcut Guide to IT Service Management and Automation," you will be led through a step by step analysis of your company's IT and business relationships, providing you with a basis for a strategic plan to turn service lifecycle management into a valuable business asset. Author and compliance expert Rebecca Herold demonstrates how technology acts as a strategic differentiator by enabling business growth, driving operational efficiencies to lower maintenance costs, optimizing outcomes, and reducing IT risks.
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HP Service Management
Getting Consensus on Business Requirements: Tips and Traps
By : IAG Consulting Published Date: Aug 17, 2007
Before your company launches its next package selection, implementation or upgrade, make sure you don’t cripple the project from the start by failing to identify your requirements – the number one reason that projects spin out of control. This white paper summarizes some of the key lessons we have learned through our industry-leading requirements definition practice.
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IAG Consulting
Getting Business Requirements Right
By : IAG Consulting Published Date: Aug 17, 2007
The later in the system development life-cycle that major errors are discovered the more expensive it is to fix them. But the earliest stages of the systems development lifecycle (SDLC) are most often the least consistently executed. This paper describes a methodology that brings the early stages of the SDLC up to a high level of maturity: consistent, proven, and optimized for success. 

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IAG Consulting
Enabling SOA Through Organizational Change and Governance
By : IBM Published Date: Nov 02, 2007
Service-oriented architecture (SOA) is an architectural style that offers business agility, speed to market, improved profitability and reduced costs. An SOA is also widely recognized as an enabler of innovation and new business operating models.
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IBM
Define, Control and Refine IT Processes Across Your Enterprise
By : LANDesk Published Date: Jan 27, 2007
This paper shows how LANDesk Process Manager can allow you to design processes once, automate them everywhere and refine them as needed - saving money, ensuring compliance and keeping even the most complex processes running reliably.
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LANDesk
The 2007 Microsoft Office System in Financial Services
By : Microsoft Office Published Date: May 01, 2007
This white paper highlights the key challenges facing the financial services industry, and discusses how the 2007 Microsoft® Office system can help financial institutions affect business performance with innovative and powerful enterprise capabilities that extend far beyond improving personal productivity.
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Microsoft Office
PCI Compliance: Learn Solutions To Help Your Organization Comply
By : NetIQ Corporation Published Date: Jul 19, 2007
Learn about the key challenges of PCI DSS v1.1 and how NetIQ Security Management, Configuration Control and Enterprise Administration solutions can help you demonstrate PCI compliance.

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NetIQ Corporation
Assess Unix Configurations with NetIQ
By : NetIQ Corporation Published Date: Jan 25, 2007
Learn how Secure Configuration Manager can help with compliance requirements in the IT controls areas of entitlement reporting & segregation of duties. Discover how to make your compliance program more sustainable & repeatable, while gaining visibility into sources of vulnerability & risk exposure.

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NetIQ Corporation
Monitor System Changes And User Activity
By : NetIQ Corporation Published Date: Jul 11, 2007
Learn how to meet regulatory requirements for system change and user activity monitoring with NetIQ Change Guardian for Windows, without the need for performance-hindering native auditing.

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NetIQ Corporation
Effectively Delegate Administrative Privileges
By : NetIQ Corporation Published Date: Aug 27, 2007
Learn how delegating administrative privileges can aid in improving administrative productivity, system availability and security, while satisfying the demands of auditors.  Read this new white paper from NetIQ today.
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NetIQ Corporation
Run Book Automation, Job Scheduling For IT Operations
By : Opalis Published Date: May 18, 2006
This paper highlights how Run Book Automation Software provides the new level of automation required to automate IT operations and traditional job scheduling tasks, without the costs and management burden associated with custom programming and scripts.
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Opalis
Data Center Transformation: Simplify data Center Build Outs, Consolidations and Acquisitions
By : Raritan Published Date: Jul 09, 2007
Changes in information technology (IT) can be split into two broad categories. Moves, additions and changes (MAC) are day-to-day IT activities which involve adding and removing end-user personnel, changing end-user locations such as when an employee moves to a different cubicle and upgrades services. Build outs, consolidations and acquisitions (BOCA) are large-scale projects which can be very disruptive and require careful planning and implementation to maintain operations.
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Raritan
Successful Mergers and Acquisitions
By : SAP Published Date: Jan 09, 2008
Considering a merger or acquisition? Ensure its success with solutions and services from SAP, whose proven strategy for success is built on preparing your IT team members to meet the challenges of post-merger integration and providing the tools and help they need to do it.
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SAP
Change Management + Control = Higher Availability
By : Solidcore Published Date: Aug 27, 2007
It is widely acknowledged that unauthorized changes made to an IT Infrastructure cause up to 80% of system unavailability.  Learn how adding change control to your existing or planned change management infrastructure can help improve IT service availability, lower compliance costs, and accelerate your ITIL implementations.
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Solidcore
Prepare for Successful Audits: A Change Management Manager Checklist
By : Solidcore Published Date: Dec 13, 2007
This IT audit checklist guide includes advice on assessing the effectiveness of change management in a variety of areas.   As companies grow more dependent on interdependent IT systems, the risks associated with untested changes in development and production environments have increased proportionately.

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Solidcore
Identifying Critical Change Control Failure Points
By : Solidcore Published Date: Aug 27, 2007
Identifying critical change control failure points in your infrastructure can help reduce the threat of costly downtime, potential security breaches, and compliance weaknesses. Read this paper for guidelines on how to identify and categorize systems that have characteristics which heighten risk.

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Solidcore
Putting the ROI into ITIL
By : Solidcore Published Date: Aug 24, 2007
Demonstrating ROI for service management investments can be difficult, especially with multi-phase deployments like ITIL that can require significant up-front investment in exchange for returns produced in the future.  Learn how setting milestones and measuring the value of each phase of an ITIL implementation can help prove the project’s value and shape its focus.
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Solidcore