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Remote Access is the ability to log onto a network from a distant location. Generally, this implies a computer, a modem, and some remote access software to connect to the network. Whereas remote control refers to taking control of another computer, remote access means that the remote computer actually becomes a full-fledged host on the network. The remote access software dials in directly to the network server. |
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Results 1 - 25 of 66 matches |
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SIP Trunking Is Key to Accelerating Unified Communications Deployments |
| By : Sprint |
Published Date: Oct 16, 2009 |
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Companies today are undergoing a significant transformation to a more global Anywhere Enterprise. Unified communications (UC) is a crucial component in this evolution and organizations look to collaborate better with an extended enterprise (see Exhibit 1 on the next page). UC has the power to help companies lower the overall cost of communications, bring worker productivity to new levels, enhance corporate green initiatives and completely redefine the way we work by becoming part of our application infrastructure.
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True Convergence Demands a Communication Service Provider that Embraces a Customer- Centric Approach |
| By : Sprint |
Published Date: Oct 16, 2009 |
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Reaching tight alignment with these objectives is not an easy task. Yet, we believe when a communication services provider integrates these customer-centric objectives into the design of its converged solution, its business customers will no longer ask if the solution will meet their objectives. Rather, the question becomes one of execution: how and when to move to a converged communication solution.
converged solution. From these attributes, a framework to measure and compare
providers' converged solutions emerges. We will conclude with a review of Sprint's
approach to offering true convergence to business and government customers.
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Yankee Group Mobile WAN Optimization Report |
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This report introduces the concept of mobile WAN optimization and provides three case studies including RCM, PRTM and Einstein that highlight how this emerging technology can help IT departments achieve what previously appeared to be conflicting goals.
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Extreme Savings: Cutting Costs with WAN Optimization |
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When you download this whitepaper from Riverbed on cost-savings through WAN optimization, you'll discover how businesses of all different sizes have realized a return on investment in just a few months through significant hard cost savings in areas such as bandwidth reduction and IT consolidation.
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Legacy Tools: Not Built for Today's Helpdesk |
| By : LogMeIn |
Published Date: Aug 14, 2009 |
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This paper explores the challenges of supporting a remote workforce with legacy tools and the hidden costs of these tools. It also highlights best practices that organizations can use to choose enterprise helpdesk tools that better meet the needs of remote employees, while also helping to cut costs. Get this white paper today and find out how legacy tools can fall short when it comes to supporting today’s mobile workforce. See how it easy it is to make the switch to best-in-class helpdesk solutions.
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Mobile Application Performance Brief |
| By : Riverbed |
Published Date: Jun 09, 2008 |
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Steelhead Mobile accelerates enterprise applications for remote users to improve productivity and collaboration for globally distributed teams. Organizations and workers have come to expect a dip in productivity and performance when accessing IT resources remotely. Download this Performance Brief and discover how Steelhead Mobile can help overcome these limitations and deliver LAN-like speed to remote users.
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Case Study Golder Associates |
| By : Riverbed |
Published Date: May 14, 2008 |
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Want to better support global collaboration within your organization? In the case study, you’ll discover how Golder Associates deployed a centralized Intranet portal with a wide-area acceleration solution that delivered LAN-like speed across the WAN. By deploying Riverbed Steelhead appliances into their existing Cisco-based network, they ensured their vast mobile workforce access to the same resources workers had at headquarters.
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Voice Network Security: Strategies for Control |
| By : CA NVM |
Published Date: Apr 29, 2008 |
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How important is security to enterprise technology management? In a recent survey by Gartner, enhanced security is at the top of the CIO agenda in 2005. With voice platforms now integrated into the corporate network, and voice applications entrenched in everyday business operations, the burden of safeguarding voice systems now lies within the IT domain.
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Building a Business Case for Remote Support |
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No company today will approve expenditures for new service and support technology without an understanding of the return on investment (ROI) for the project. Luckily, companies with strong metrics programs in place will find building the business case for productivity-enhancing software a straightforward process.
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Top 5 Initiatives for Achieving Breakthrough Customer Support |
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Through member conversations, conference presentations and Webcast Q&A, the SSPA has identified the top 5 initiatives technical support centers should pursue in order to deliver breakthrough customer support and enable customer success. This white paper will provide a roadmap for companies looking to improve all aspects of their support operation, addressing people, process and technology issues, with special attention paid to the role of remote support technology as a key enabler of success.
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Quick Guide to Driving Business Value from ITIL Initiatives |
| By : Bomgar |
Published Date: Mar 04, 2008 |
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Organizations implemented ITIL with the goal of creating a set of standards to ensure the delivery of high-quality and efficient technical support. However, many organizations are now looking to realize near-term business value from their investments in ITIL. This ITIL Quickguide outlines how organizations can leverage remote support solutions to accelerate ITIL initiatives and realize near-term business value.
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Securing Mobile Connectivity with Two-Factor Authentication |
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Enterprises are increasingly opening up their networks to a greater constituency of remote users, but they often do not take into consideration the protection of user identity as a critical component of their strategy. The mobile workforce can now work productively from a remote location such as a home office, the airport, a hotel, or a customer site.
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Best Practices for Authenticating Mobile Workers and Securing Data Access |
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In an environment where business and government databases store ever-increasing amounts of sensitive and confidential data; and where a growing number of employees need to access that data remotely, password security alone is insufficient to ensure user authentication. Two-factor authentication requires two measures for users to verify their identities and access data.
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Butler Group Technology Audit: CA Identity and Access Management Suite (v.8) |
| By : CA |
Published Date: Dec 31, 2007 |
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Across all sectors of industry, business systems users demand access to information sources that need to be properly protected in order to ensure that information integrity is maintained. In today’s highly-regulated business environments, only users with the correct access privileges can be allowed to gain entry to key corporate information systems.
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You're Virtually There: Remote Support Best Practices and Benefits |
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As support centers have deployed this new generation of remote support solutions, they have developed a series of best practices for maximizing their benefits. Based on market research performed from 2004 to 2007, this white paper summarizes these best practices, illustrates the benefits, and suggests considerations for selecting the remote access solution that will be most effective for your support organization.
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Real Results Report: Health Services Organizations Comply with HIPAA Using WebEx |
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Health services organizations around the world are discovering that they can optimize business strategies while protecting patient records. These companies use WebEx online applications to reach and support a growing number of employees and customers. They also follow HIPAA mandates using WebEx secure connections that encrypt all content. This content is never uploaded to any WebEx server, ensuring the highest level of data security and confidentiality.
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ROI Evaluation Report: WebEx Support Center |
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Through remote desktop sharing WebEx Support Center enables companies to manage and resolve remote support issues — whether they be external customer-driven or internal user-driven. Support personnel can initiate a session with a remote user by sending them an e-mail or providing a URL.Download this Paper to Learn More About a Support Center.
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Results 1 - 25 of 66 matches |
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